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FAQ

Hotel Facilities


Our hotel facilities include:

  • 22 guest rooms and suites
  • On-site restaurant & bar
  • On-site spa & retail boutique
  • On site heated pool
  • On site carpark
  • Beach access

Guest Room Facilities


Our guest room facilities include:

  • Complimentary mini bar
  • Daily a la carte breakfast
  • Nightly Paper Daisy dinner (excludes children*)
  • Unlimited wireless internet
  • Welcome amenities
  • Pillow menu
  • Robe & slippers

*Children 12 and under are welcome to dine from the kids a la carte menu

Guest Services


Our guest services include:

  • 24 hour in room dining
  • 24 hour concierge service
  • Laundry & dry cleaning
  • Airport transfers
  • Mercedes SUV for hire
  • Surfboard use
  • Bike use

Lunch & Dinner


Breakfast

Daily a la carte breakfast is included in all our room rates. It is served at Paper Daisy Restaurant from 7.00am till 10.00am.

 

Dinner

Adults enjoy dinner each evening at Paper Daisy restaurant included as part of your 1 – 4 night stay.

Check-in & Check-out


Check-in

Please checkin after 3:00pm.

 

Check-out

Please check-out before 11:00am.

Infants & Children


Complimentary travel cots are offered for infants aged 0 to 2 years. Children aged 3 – 12 years are charged an additional $105 per night for breakfast and bedding. 13 years and older are charged as adults. Halcyon House recommends Coastal Babysitting to our guests, which can be arranged upon request.

Parking & Airport Transfers


If you are travelling by car, the hotel has a private car park on-site, complimentary to our guests. Private door to door transfers in our luxurious Mercedes V Class are available for $150 each way (1 to 4 guests) and $190 each way (5 to 6 guests) to/from the Gold Coast Airport. Our Mercedes SUV is also available for guests to hire including insurance, subject to availability. Please contact us for rates and reservations.

Cancellation Policy


Our Best Available Rate offers flexibility with free cancellation up to 30 days prior to arrival. 50% deposit is required at time of booking.

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