FAQ

Hotel Facilities:

  • 21 guest rooms and suites
  • On-site restaurant & bar
  • On-site spa & retail boutique
  • On site pool
  • On site carpark
  • Beach access

 

Guest Room Facilities:

  • Complimentary mini bar
  • Daily a la carte breakfast
  • Nightly four course dinner
  • Daily pre-dinner aperitif
  • Unlimited wireless internet
  • Welcome amenities
  • Pillow menu
  • Robe & slippers

Guest Services:

  • 24 hour in room dining
  • 24 hour concierge service
  • Laundry & dry cleaning
  • Airport transfers
  • Audi A1 for hire
  • Surfboard use
  • Bike use

 

Breakfast:

Daily a la carte breakfast is included in all our room rates. It is served at Paper Daisy Restaurant from 7.00am till 10.00am.

 

Dinner:

Enjoy a pre dinner 5pm aperitif and 4-course dinner each evening at Paper Daisy restaurant included as part of your 1 – 4 Night stay.

Check-in/out:

Check-in after 3:00pm and check-out before 11:00am.

 

Infants & Children:

Complimentary travel cots are offered for infants aged 0 to 2 years. Children aged 3 – 12 years are charged an additional $105 per night for breakfast and bedding. 13 years and older are charged as adults. Halcyon House recommends Coastal Babysitting to our guests, which can be arranged upon request.

 

Cancellation Policy:

Our Best Available Rate offers flexibility with free cancellation up to 30 days prior to arrival. 50% deposit is required at time of booking. The Advance Purchase and Package Rates do require full prepayment to secure at the time of booking, subject to availability. Payment is non-refundable and no amendments are permitted.

Parking & Airport Transfers:

If you are travelling by car, the hotel has a private car park on-site, complimentary to our guests. Private door to door transfers in our luxurious Mercedes V Class are available for $120 each way to/from the Gold Coast Airport. Two Audi A1’s are also available for guests to hire including insurance, subject to availability. Please contact us for rates and reservations.